Shoppers Drug Mart - Midland
In the heart of Midland, Shoppers Drug Mart stands out as a trusted name in the field of pharmacy services. Committed to providing exceptional care and a wide range of health products, this establishment serves the community with professionalism and dedication. Customers can expect personalized attention and expert guidance, making Shoppers Drug Mart a go-to destination for all their pharmaceutical needs.
- Address: 9186 ON-93 Rr #2, Midland, ON L4R 4K4, Canada
- Phone: +1 705-526-7855
- Features: Pharmacy
- Website: Website
- Rating: 3.1 / 5
- Number of Reviews: 171
Features of Shoppers Drug Mart
Shoppers Drug Mart is a well-known pharmacy located in Midland, Ontario, Canada. This establishment is situated at 9186 ON-93 Rr #2, and it serves as a vital healthcare resource for the local community. With a strong reputation for providing a variety of pharmaceutical services, Shoppers Drug Mart has become a go-to destination for many individuals seeking quality health-related products and services.
At Shoppers Drug Mart, customers can find a diverse selection of medications, health and beauty products, and everyday essentials. The pharmacy is committed to meeting the needs of its clients by offering a wide range of products that cater to various health concerns. Pharmacists at this location are known for their professionalism and the high level of customer service they provide. They are always prepared to offer advice and answer any questions regarding prescriptions and over-the-counter medications.
With a total of 171 customer ratings, Shoppers Drug Mart has achieved an average score of 3.1 out of 5. While this rating indicates that there is room for improvement, it also reflects the presence of a loyal customer base that appreciates the services provided. Feedback from clients often highlights the availability of products as a positive aspect, though some customers have mentioned areas they believe could enhance their experience.
The pharmacy also strives to create a welcoming environment for all patrons. As a well-established name in the pharmaceutical sector, Shoppers Drug Mart understands the importance of accessibility and strives to ensure that all customers feel valued. The staff is trained to handle inquiries efficiently and are dedicated to making the pharmacy experience as pleasant as possible.
In addition to traditional pharmacy services, Shoppers Drug Mart may offer additional health services such as medication reviews and consultations that can help customers better understand their health needs. It is a reliable resource for individuals seeking not just medications but also health-related advice.
Overall, Shoppers Drug Mart in Midland, Ontario, remains a significant player in the local healthcare landscape. With its dedicated staff, extensive product range, and commitment to customer service, it continues to serve the medical needs of the community effectively. The team at Shoppers Drug Mart is always ready to assist clients in navigating their healthcare needs, making it an essential stop for many in the Midland area.
Reviews for Shoppers Drug Mart
Shoppers Drug Mart has been a topic of mixed reviews among its customers, maintaining a 3.1 star rating from a total of 171 reviews. While some patrons speak highly of their experiences, others express significant dissatisfaction with the service quality in the pharmacy section.
Several customers have faced poor treatment from the staff, describing the service as rude and unhelpful. Complaints about long wait times and unresponsive staff are prevalent:
- "the treatment was terrible... line ups forever."
- "if your customers are a bother... I will do business elsewhere."
- "I have never felt with a pharmacy with so much staff and such LITTLE help."
However, not all feedback is negative. Some customers highlighted their positive experiences with specific staff members, noting a clean environment and friendly cashiers. For example:
- "Refreshingly, the pharmacist was inquisitive and understanding about my health needs."
- "Always a good experience... ladies are always helpful."
- "The pharmacists and the rest of the staff were very knowledgeable and friendly."
The contrast between the reviews emphasizes the inconsistency in customer service at Shoppers Drug Mart, making it a notable topic of discussion among those who utilize their pharmacy services.
Customer Reviews
Beer Burro
Rating: 1/5
This is the most horrible place I have ever experienced. They were my pharmacy for years and the treatment was terrible. They barely answer their phones - line ups forever. You can see 8 people working - one cashier no heck’s to give. They treat you like you’re a criminal and even if there’s a legitimate urgent issue they don’t care. The pharmacist is rude - unkind and just down right condescending. Go anywhere else but here.
J S
Rating: 5/5
Had my script done with the pharmacist Gabriel. Refreshing to have someone who is inquisitive and understanding about my health needs.
The pharmacy in general is clean and well stocked. The cashiers have a nice manner.
Always good music playing here too.
Darrell McKeen
Rating: 1/5
Seems there has been a change of staff at the pharmacy over the winter.
In my last two visits, I have received very poor and RUDE service.
Let me be clear, if your customers are a bother, I have a simple solution, I will do business elseswhere. I do not need to pay for Camella Deville's attitude. Other were not helpful either.
Nicholas
Rating: 4/5
Great place for quick shopping and also any prescriptions.
I will be honest and say about a year ago their pharmacy was a pain to try and get ahold of over the phone but within the year they have definitely solved that and are doing great!!
Don
Rating: 1/5
They just stood talking to each other.I just wanted someone to help me but no.I wanted for 10 minutes still no help.not sadisfyed with the stor at all.and that is not the first time ether there has been seven times. I don't need that story for what I want eny more!!
Carla Hindle
Rating: 1/5
I have never felt with a pharmacy with so much staff and such LITTLE help. They seem to have attitude and are slow and unorganized.
From waiting so so long with a line up to still waiting so so long when you’re the only one in the line up. I had to ask if any of the 6-8 staff working in pharmacy had someone for pick up. Not one even looked up to smile or greet me.
And how dare I ask for someone to cash me out. And now you say your name and birthdate. This is not done quietly or private.
This is the only pharmacy open on weekends or I would switch pharmacies.
The pharmacist once gave me such attitude I had to ask her to please stop. And she didn’t! It was a prescription I had for many many years she wanted to council on it and was not listening that it’s not new.
I do NOT recommend this pharmacy if you have high blood pressure or poor health this service is extremely agitating and you walk away from bad service thinking was it me?
It’s not! It’s the staff! They need a flow and a revisit to customer service.
Worst shoppers yet!
Brenda Powell
Rating: 5/5
I visit my Midland location at least once a week. Always a good experience. Ladies are always helpful and pack my bags. Imagine!
Kelly SANDIFORD
Rating: 5/5
The pharmacists,and the rest of the staff in the Shoppers Drugmart were very knowledgeable, helpful, and friendly.
My experience was a pleasant!
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