Shoppers Drug Mart - Edmonton
In the heart of Edmonton, Shoppers Drug Mart stands out as a premier pharmacy dedicated to enhancing the health and well-being of its community. With a wide array of pharmaceutical services and a knowledgeable team, this establishment is committed to providing personalized care and accessible medications for all customers. Whether it's filling prescriptions or offering health consultations, Shoppers Drug Mart remains a trusted partner in the journey towards better health.
Features of Shoppers Drug Mart
Shoppers Drug Mart is a well-known pharmacy located in Edmonton, Alberta, Canada. This establishment specializes in providing a wide range of health and wellness products, making it a popular choice for the local community. Situated at 3735 17 St NW, Edmonton, AB T6T 1A7, the pharmacy is easily accessible for residents in the area.
The pharmacy offers a variety of services that cater to individual health needs, including prescription medications, over-the-counter drugs, and health consultations. With a focus on customer care, Shoppers Drug Mart aims to ensure that clients feel supported in their health journeys. The pharmacy is staffed by qualified professionals dedicated to assisting customers with their pharmaceutical needs.
Despite its reputable standing, Shoppers Drug Mart has received mixed reviews from its clients. The pharmacy has garnered a customer rating of 2.8 out of 5 based on feedback from 212 clients. This rating reflects a range of experiences, underscoring the need for further improvement in specific areas such as customer service and product availability. Customers value a responsive and attentive environment, which is essential for a pharmacy servicing a diverse clientele.
In addition to traditional pharmaceutical services, Shoppers Drug Mart provides various health-related products, including beauty items, personal care products, and nutritious food options. This comprehensive selection allows customers to meet several of their shopping needs in one convenient location. The store's layout and organization aid shoppers in finding what they need efficiently.
Shoppers Drug Mart is also engaged in community health initiatives, emphasizing the importance of public wellness. They often host health awareness campaigns that educate the public on various health issues, demonstrating their commitment to making a positive impact in the Edmonton area.
For those looking to find a pharmacy that provides both essential pharmaceutical services and general health products, Shoppers Drug Mart stands as a viable choice. Although it has room for enhancement based on customer feedback, the pharmacy remains a crucial resource for many in Edmonton. As they work on improving customer experiences, the focus on community health and comprehensive service offerings remains a priority for this established pharmacy.
Reviews for Shoppers Drug Mart
Shoppers Drug Mart has received a mix of positive and negative reviews from customers, reflecting a range of experiences at this pharmacy. While many patrons have praised the staff for their exceptional customer service and product knowledge, some have expressed dissatisfaction with other aspects of their visit.
Customers consistently highlight the helpfulness and knowledge of specific employees, such as Irina and Nav, who have gone above and beyond to assist shoppers in selecting products like fragrances and cosmetics. For instance, one review noted how Irina was patient and kind, offering multiple suggestions for colognes that the customer found appealing.
Here are some insights gathered from the reviews:
- Irina and Nav are often mentioned as standout employees who provide personalized assistance and create enjoyable shopping experiences.
- Many customers appreciate the product knowledge demonstrated by the staff, making it easier for them to find what they need.
- However, there are notable concerns regarding customer satisfaction, especially from those who reported long wait times at the pharmacy and described the staff as lazy.
- Some reviews point to a rise in prices, with references to the store's association with President's Choice and its impact on overall costs.
Despite the high ratings given by some customers, with many praising the service quality, others have voiced their criticism, resulting in an overall rating of 2.8. This variety of feedback illustrates the differing experiences customers have at Shoppers Drug Mart.
Customer Reviews
Amandeep Sidhu
Rating: 5/5
5 Stars – Wonderful Service by Irina!
I had such a great experience at Shoppers Drug Mart thanks to Irina! She was extremely helpful and knowledgeable while assisting me with my purchase. I was looking for a foundation and a perfume, and she patiently guided me through the options, helped match my skin tone perfectly, and suggested a beautiful fragrance that I absolutely love.
Irina was kind, professional, and genuinely cared about helping me find the right products. Her customer service was exceptional, and she made my shopping experience enjoyable and stress-free.
Thank you, Irina, for your amazing help – I’ll definitely come back because of you!
navdeep singh
Rating: 5/5
Customer service is really amazing at this location. All staff members are really helpful all the time I go there. Today Kamal helped me with passport photo and she explained very well about this which is really helpful for me. She is great in her role!!
Ramandeep Kaur
Rating: 5/5
I had a wonderful experience today at this store,
thanks to Sherida. She was incredibly knowledgeable and helpful as I was selecting the perfume. Sherida took the time to understand my preferences and recommended the perfect fragrance. I truly appreciated her patience and expertise. Thank you for your excellent service!
GURWINDER SINGH GILL
Rating: 5/5
I had such a great experience at Shoppers Drug Mart All thanks to Nav ! She was very helpful and knowledgeable while assisting me with my purchase. I was looking for a perfume and she helped me and guided me through all the options and brands . Nav suggested a beautiful fragrance that I absolutely love and bought two instead of one .
Thank you Nav for your amazing help
kriti 31
Rating: 5/5
Went to shoppers today, amazing customer service was provided from NAV. She helped me with everything, I was amazed with her product knowledge.
Will for sure visit this location again.
Great Job !!!!
heaven singh
Rating: 5/5
Needed help searching for the right cologne. Irina suggested multiple colognes that were 10/10. Overall Irina was helpful, kind, and patient. I would definitely recommend getting help from Irina she is honestly the best.
Steven Little Wolf
Rating: 1/5
The worst place for customer satisfaction and service! Very lazy staff from what I see when in the store. The pharmacy needs a lot of work to be effective. The wait time to fill a prescription is incredibly long. I have been to other Shoppers that glowed in comparison to this store. All in all a waste of time to even go to.
Gregory Langdon
Rating: 1/5
Shoppers Drug Mart has become so expensive over the last few years. I do my best to avoid this store. Since it's become President's Choice the prices have doubled. Greedy companies trying to rip people off.
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