Shoppers Drug Mart - Cornwall
Located in the heart of Cornwall, Shoppers Drug Mart stands out as a premier pharmacy dedicated to providing exceptional healthcare services and products to the community. This trusted establishment offers a wide range of pharmaceuticals, wellness products, and personal care items, ensuring that customers have access to everything they need for their health and well-being. With a commitment to customer satisfaction and professional care, Shoppers Drug Mart is a vital resource for residents seeking reliable health solutions.
Features of Shoppers Drug Mart
Shoppers Drug Mart is a well-known pharmacy located at 1236 Brookdale Ave in Cornwall, Ontario, Canada. This establishment serves as a one-stop destination for all pharmacy needs and related products.
The pharmacy specializes in providing a wide range of healthcare products and services, making it a vital resource for the local community. Shoppers Drug Mart is dedicated to ensuring that customers have access to the medications they require, along with other health-related items. It is recognized for its commitment to healthcare and convenience.
With a contact number of +1 613-938-3010, patrons can easily reach out for information or assistance. The staff at Shoppers Drug Mart is trained to assist customers with their pharmaceutical needs, providing guidance on prescriptions and over-the-counter medications. Their expertise makes it a reliable destination for those seeking health advice and pharmaceutical services.
Shoppers Drug Mart has garnered a diverse client base, with approximately 189 customers rating their overall experience an average score of 3.2 out of 5. This rating represents a mixture of customer experiences and feedback, emphasizing the company's efforts to continuously improve its service offerings. The pharmacy aims to meet the varying needs of its clientele while providing an enjoyable shopping experience.
In addition to pharmacy services, Shoppers Drug Mart also offers personal care products, cosmetics, and various everyday items, catering to a broad array of customer preferences. The convenience of having a pharmacy combined with a retail outlet provides shoppers with a unique opportunity to manage their health and essential shopping all in one place.
As a community-oriented business, Shoppers Drug Mart is committed to enhancing the overall wellness of its customers. This commitment is reflected in their range of health products, and the availability of health consultations enables customers to make informed decisions about their well-being.
In summary, Shoppers Drug Mart in Cornwall is not just a pharmacy; it is a comprehensive healthcare resource that prioritizes customer service and community health. The integration of pharmacy services and retail offerings makes it a cornerstone of health and convenience in the area. Residents of Cornwall and the surrounding regions can rely on this pharmacy for their prescription and health product needs, reinforcing its position as a trusted provider in the community.
Reviews for Shoppers Drug Mart
Shoppers Drug Mart has received mixed reviews from its customers, resulting in an overall rating of 3.2 out of 189 reviews. While some patrons praise the pharmacy for its prompt service and friendly staff, others express dissatisfaction regarding certain experiences.
- Andrew Brabant highlights the store's efficiency, noting that drug preparation is usually completed on the hour or shortly after. He appreciates the renovations and the helpful nature of the staff.
- James Wallace mentions the ongoing renovations but warns against using the Canada Post outlet, citing rude staff as a major drawback. He does find the pharmacy staff to be satisfactory.
- Ibtasam Arshad shares a positive experience, stating that she has switched her business from Walmart to Shoppers due to significantly better customer service and quicker medication dispatch.
- Horris P. McTitty expresses a strong negative sentiment, vowing to avoid pharmacies with "Mart" or "Save" in their name, stating that corporate pharmacies do not care about customers.
- Shaynah Dee recounts a troubling incident she believes was rooted in racial profiling by a cashier, leading to her discomfort and a lack of response from management after reporting the issue.
- Sandy Goldfarb praises the store manager and staff, particularly noting the expertise of cosmetic staff in assisting older customers.
- Chris Mckinney criticizes the post office hours, suggesting that they should align for better customer service after experiencing difficulties with parcel pick-ups.
- Miss Tammy (YoMama) mentions that while the pharmacy is great, there is a need for additional assistance to handle phone inquiries effectively.
Overall, the feedback indicates a need for improvement in customer experience, particularly in areas related to staff interaction and operational hours.
Customer Reviews
Andrew Brabant
Rating: 5/5
Get exactly what you need, drug prep is usually on the hour or just a few minutes past. Right now as of June 11 2025 they're doing some pretty nice renovations in the store. Helpful and friendly staff. Lots of items for your help and basic needs
James Wallace
Rating: 3/5
Under renovations at the moment but still open. DO NOT use the Canada Post outlet here as they are the rudest people I've yet encountered in Cornwall. The pharmacy staff is alright except for one member of staff who doesn't want to go out of her way to improve the customer experience.
Ibtasam Arshad
Rating: 5/5
Am moving my business from Walmart to here. They have far greater customer service and delivery speed. Walmart always made me wait hours where as shoppers mart dispatched meds within 10 mins of my drop off. Highly recommend them.
Horris P. McTitty
Rating: 1/5
I'll never go to another pharmacy with the words "Mart" or "Save" in it again lol these major cooperate pharmacies DO NOT care about you whatsoever
Shaynah Dee
Rating: 1/5
Today is November 8th, 2024, at approximately 1:43pm I was checking out (1) item. A pair of nail clippers. While being hovered by your cashier Wendy, I closed up my transactions and began to exit the building when she asked to see my receipt. Now, I don’t understand why that was necessary when she clearly saw me PAY for this item. I believe I was racially profiled by this woman. I am First Nation & clearly brown, this is not the first time I’ve been racially profiled as this has become a problem in Canada! Racism is still very much alive and Wendy sure did prove that today. I did call the manager of this pharmacy right away, clearly explained myself to her voicemail, I have yet to hear back from her. I do not feel comfortable ever coming back to this pharmacy again. If you’re brown or dark skinned, stay away and go to another pharmacy in the area. Stay safe!
Sandy Goldfarb
Rating: 5/5
The Store Manager is very helpful, the entire staff is great, and all the pharmacists, including the owner, are great!!! Also, in cosmetics, Cindy knows what make-up, or cream is good for your skin, especially if you are over 65 years of age.
Chris Mckinney
Rating: 1/5
Post office hours are terrible for pick ups 9th street post office closes at 4pm Saturday and shoppers on brookdale closes at 2 i think all post office hrs should be the same I was unable to pick up a parcel because the close at 2 terrible service
Miss Tammy (YoMama)
Rating: 4/5
This is a great pharmacy, although it seems as though they might be able to use a little extra help. Perhaps someone for the phones to answer pharmacy related questions.
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