Jean Coutu - Saint-Hyacinthe

Located in the heart of Saint-Hyacinthe, Jean Coutu stands as a premier destination for pharmaceutical needs. This esteemed pharmacy is renowned for its comprehensive range of services, from prescription medications to health consultations, all delivered with a commitment to customer care and convenience. With a dedicated team of professionals, Jean Coutu ensures that the community has access to the essential health products and advice necessary for maintaining overall well-being.

- Address: 970 Bd Casavant O, Saint-Hyacinthe, Quebec J2S 8T8, Canada
- Phone: +1 450-773-7415
- Features: Pharmacy
- Website: Website
- Rating: 3.6 / 5
- Number of Reviews: 146
Features of Jean Coutu
Jean Coutu is a prominent pharmacy chain located in the scenic town of Saint-Hyacinthe, Quebec, Canada. Situated at 970 Bd Casavant O, this establishment is known for its comprehensive range of products and services tailored to meet the health and wellness needs of the community. With a dedicated staff, Jean Coutu serves as a reliable source for both pharmaceuticals and health-related advice.
This pharmacy enjoys a solid reputation among local residents, having garnered a total of 146 customer ratings, with an average score of 3.6 out of 5. This rating reflects a mix of customer experiences, which indicates areas of strength as well as opportunities for improvement. Customers value the accessibility of the pharmacy and the variety of products offered, which include prescription medications, over-the-counter drugs, beauty products, and health supplements.
Jean Coutu stands out not just for its extensive selection of medications, but also for its commitment to customer service. The staff is trained to assist customers with inquiries regarding their prescriptions and provide guidance on product selections. From the moment clients walk through the doors, they can expect to be greeted with courtesy and professionalism, making the pharmacy a trusted choice for many.
Moreover, the location itself contributes to the pharmacy’s appeal. Positioned in a bustling neighborhood, it is easily accessible for residents who seek both medical and non-medical products. The atmosphere within the pharmacy is designed to be friendly and inviting, encouraging customers to explore the various offerings available.
Among the specialties of Jean Coutu is not only the dispensing of medications but also health consultations. Pharmacists can provide advice on managing chronic conditions, medication side effects, and general health tips, making it a valuable resource for individuals looking to improve their overall well-being.
Additionally, Jean Coutu regularly updates its inventory to include the latest products and bestsellers, ensuring that customers have access to high-quality items that meet their evolving needs. Whether someone is looking for skincare products, dietary supplements, or everyday health essentials, they are likely to find it at this pharmacy.
In summary, Jean Coutu in Saint-Hyacinthe is more than just a conventional pharmacy; it represents a commitment to community health and wellness. Its blend of product variety, customer service, and accessibility makes it an important establishment in the area. For those seeking reliable health solutions, this pharmacy is a commendable option, contributing positively to the health landscape of Quebec.
Reviews for Jean Coutu
The pharmacy at Jean Coutu has received a mixed bag of reviews, showcasing both positives and negatives from various customers. While some patrons express satisfaction with customer service and product availability, others voice serious concerns regarding service speed and specific experiences with the pharmacy staff.
Several reviews highlight the excellent customer service provided at this location. For instance, George Verret rated the pharmacy a perfect 5, simply stating "Excellent." Likewise, MARIFER ESTIGOY praised the Canada Post customer service, suggesting that it is "definitely worth the detour."
On the other hand, there are significant criticisms to consider. Celeste A experienced what she described as "abysmally bad service," detailing a frustrating visit where she had to wait an hour for syringes. Feeling that her time was wasted, she ultimately left without the items she needed. Evelyne Bousquet pointed out that while the store has plenty of space for cosmetics, she felt there was a lack of security in other aisles, which detracted from her shopping experience.
Here’s a summary of key reviews:
- High praise for customer service by several individuals.
- Frustration with wait times in fulfilling medication requests.
- Mixed feelings about security and safety within the store.
- Availability of products and the pharmacy’s layout are generally appreciated.
Customer Reviews

Celeste A
Rating: 1/5
Pharmacy staff is nice enough, but holy crap, abysmally bad service.
I've been a regular here for over a year, and constantly, there are problems with the pharmacy service. It would take me an essay to explain all of the issues over the past few months. But today was the absolute last straw when I went in to get more syringes for my medication.
After being asked multiple invasive questions about it, I had to sit there for an hour waiting for them to get a pharmacist to talk to me (which is not required for syringes, by the way). We ended up just leaving with nothing.
Went to the Jean Coutu downtown immediately after. They gave me them within 5 minutes, and we left.
Will not ever be back to this location. Just go downtown.

George Verret
Rating: 5/5
Excellent

MARIFER ESTIGOY
Rating: 5/5
Great Canada Post customer service at this location! Definitely worth the detour.

Bakery Addiction
Rating: 4/5
I bought my baby first diapers here !!! Pampers NewBorn

Olivier Tran
Rating: 5/5
bon restaurant

P.a A
Rating: 4/5
Bon service

Evelyne Bousquet
Rating: 3/5
Beaucoup d'espace pour les cosmétiques. Peu de sécurité pour les clients dans les autres allées! Pas payant quand tu te fais quêter! Sinon y'a des bons sacs poubelles biodégradables.

Hélène D'Amour
Rating: 4/5
L'attente est longue pour recevoir nos médicaments;☹️ c'est le seul défaut que je trouve à cette pharmacie. Le personnel est très gentil ... belle pharmacie avec pleins de beaux produits. Bonnes idées de cadeaux, très beau et grand coin parfumerie et cosmétiques. C'est uniquement l'attente pour les médicaments qui est très ordinaire. Sinon, j'aime beaucoup cette pharmacie!
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